PatientPop has shown that to stand out in the crowd and be chosen over your competitors, you’ll need to offer patients an engaging, enjoyable experience. The best way to do this is to offer greater transparency, accessibility of price, and information.

In this article, we will be talking about how a modern and slick patient experience can turn your practice around for the good and what automation tools – like PatientPop – can do for your practice:

Let us first understand the importance of delivering a fantastic patient experience and look at PatientPop alternatives for you to compare and choose from for your practice.

Why patient experience is so important for acquisition and retention

When your patients enjoy digitization in all other aspects of their life, they also expect the same from their healthcare provider. In a 2019 study, 41% of patients were ready to switch their providers for a better digital experience. Even if you are a fantastic medical practitioner and provide the best care, managing patient experience is equally important for customer retention and satisfaction.

Let us take a deep dive into understanding why patient experience has such a significant impact on your practice’s ability to acquire new patients and retain existing ones:

Happy patient sitting with a dentist

  • Empower your patients to choose: Since healthcare is personal to each individual, patients expect privacy and discretion. Offering the option to choose their preferred method of communicating and booking appointments saves them from an embarrassing call with a receptionist and lets them choose the best method to get in touch.
  • Convenience matters: Giving your customers the option to schedule their appointments, make their payments online, or even receive reminders is a convenience that they’d appreciate. Better yet, it allows you to minimize cancellations and fill missed appointments.
  • Creating brand ambassadors: Word of mouth marketing is stronger than any other medium. A happy and satisfied customer will certainly share and refer your practice with their friends and family.
  • Better healthcare outcomes: When you are spending less time on paperwork, you can focus on providing the best care for your patient. Integrated systems also ensure patient information is easily accessible and visible wherever the dentist is working, so they have your records at their fingertips when they need them.

Schedule more patients with NexHealth today!

4 best PatientPop alternatives to acquire patients and grow your practice

If you are evaluating tools that can help you with email and text marketing and deeper insights into patient satisfaction, then the list below is a great starting point to some of the best digital solutions that are out there in the market:

1. NexHealth

NexHealth solution dashboard

Cost: Contact for quote
Best for: Provide a modern and digital patient experience

NexHealth is a bi-directionally integrated patient experience solution that helps you acquire, retain, and manage your patients. NexHealth equips you with powerful digital tools that are easy to integrate into your practice management system, allowing you to send out reminders that limit no-shows as well as online bookings that help you fill cancellations. On average, companies that use NexHealth have reported 18 new patient bookings per month.

2. eClinicalWorks

eClinicalWorks service

Image Credit: eClinicalWorks

Cost: $499 – $599/mo/provider
Best for: Revenue cycle management

eClinicWorks is used by healthcare professionals across the world to digitize their practice and efficiently engage with their patients. With the help of HEDIS Analytics from eClinicWorks, you can measure the effectiveness of care delivery to ensure that your practice is taking the right approach to your patients’ needs.

3. ReferralMD

Referral MD screen

Image Credit: ReferralMD

Cost: Contact for quote
Best for: Managing all inbound and outbound referrals

Providing referral management, e-consults, patient access, and scheduling capabilities, ReferralMD is a comprehensive solution for your healthcare practice. ReferralMD also integrates with most EHR, PMS, and radiology information systems, allowing for increased operational efficiency.

4. Legwork

Legwork screen

Image Credit: Legwork

Cost: Contact for quote
Best for: Optimizing Google Maps, Facebook, and Instagram for your practice’s website

Legwork is a marketing growth and patient communication platform that helps healthcare businesses build a better experience throughout the patient lifecycle. With the help of Legwork, you can attract prospective patients to find you online easily by helping you with website design, SEO, appointment booking tools, blogs, and social media campaigns.

6 top PatientPop alternatives for the best patient experience

Delivering the best patient experience involves managing different pieces of your practice that may or may not directly impact your patient. This includes making it easy for them to find you, providing effective and pleasant care, and keeping your front office staff invested in your practice.

Let us look at some of the best PatientPop alternatives that help you deliver the best patient experience:

5. Doctible

Doctible screen

Cost: Contact for quote
Best for: Virtual Waiting room with automatic patient screening capabilities

With Doctible, your patients can schedule their own appointments, receive reminders, and chat with your team, while also helping you manage your online presence. Doctible offers specific solutions to specialty practices like dental, chiropractic, optometry, and physical therapy.

6. NextGen Healthcare EHR

NexGen Healthcare patient profile screen

Image Credit: NexGen Healthcare EHR

Cost: Contact for quote
Best for: Technology to support ambulatory care for specialty practices of all sizes

NextGen Healthcare offers a comprehensive, integrated technology and service platform that supports ambulatory and specialty practices of all sizes to improve patient health outcomes and increase loyalty. NextGen also offers to build you a customized solution for your practice so that you can focus on providing the best care for your patients.

7. SimplePractice

Simple Practice calendar screen

Image Credit: SimplePractice

Cost: $39 – $59/mo

Best for: Paperless communication that includes patient intake forms, insurance claims, and payments

SimplePractice allows you to run a paperless practice and gives you everything you need from booking an appointment to billing on its platform. As a medical practitioner, you have full control and visibility of your appointments, medical records, and billing information, allowing you to focus more time on your patients, leading to better health outcomes and higher patient satisfaction.

8. SR Health

SR Health check-in message

Image Credit: SR Health

Cost: Contact for quote
Best for: Uninterrupted patient communication to keep patients, providers, and staff informed

With the aim to keep your calendar full, SR Health’s practice management solution is solving the patient healthcare communication problem. SR Health also allows you to manage your data based on organizational hierarchy, specialty, and location.

9. DoctorConnect

Image Credit: DoctorConnect

Cost: Contact for quote
Best for: Sending out appointment reminders and maintaining a paperless patient engagement system

DoctorConnect is a patient engagement system that offers no-touch, paperless patient intake and other forms and surveys that are HIPAA and SOC2 compliant. Along with no-show management, practices can also set up rule-based recall messaging to bring patients back.

DoctorConnect is a patient engagement system that offers no-touch, paperless patient intake and other forms and surveys that are HIPAA and SOC2 compliant. Along with no-show management, practices can also set up rule-based recall messaging to bring patients back.

10. Luma Health

Luma Health video appointment

Image Credit: Luma Health

Cost: Contact for quote
Best for: Automating patient communication

Luma Health has an intuitive design that helps patients connect with doctors with ease. By allowing systems to deliver high-quality healthcare, Luma Health reduces your staff’s burden to do repetitive tasks and provides a modern, mobile-first experience.

6 PatientPop alternatives for practice management

Deploying a good practice management system for your office can prevent patient leakages, missed recalls, and contribute to a seamless in-office experience for your patients.

Here’s our list of top PatientPop competitors for practice management that can elevate your day-to-day operations:

11. PatientNOW

PatientNOW reports

Image Credit: PatientNOW

Cost: Contact for quote
Best for: Taking high quality before and after photos to help you visually explain your services

PatientNOW aims to transform your practice with a unified system that can manage your appointments, patient intake, payments, and marketing solutions in one platform. Using PatientNOW, you can quickly and easily convert your paper charts to electronic files that are automatically indexed to the correct patient’s chart.

12. Mend

Mend digital paperwork

Image Credit: Mend

Cost: $0 – $29/provider/mo | Custom Pricing for Enterprise
Best for: Predicting no-shows and cancellations before they happen

Mend is a complete front-end system for your practice that tackles some of the key pain points that most practices face, including no-shows and cancellations, data entry, drop-outs, and patient experience dissatisfaction. With a digital patient intake form, Mend allows your clients to have a hassle-free and seamless experience.

13. CareCloud

“Care Cloud multiple screens

Image Credit: CareCloud

Cost: Contact for quote
Best for: Revenue cycle management to boost productivity and profit

Whatever may be the size of your healthcare organization, CareCloud offers a tailored solution to cater to your practice management and patient experience needs. As a comprehensive suite of cloud services, you not only get specialty-specific tools for your practice but also get an on-demand workforce that can provide your team with back-office support.

14. PracticeSuite

Practice Suite video consultation

Image Credit: PracticeSuite

Cost: Contact for quote
Best for: Providing end-to-end patient care from anywhere, on any device

PracticeSuite is a cloud platform built for effective patient engagement, communication, and revenue cycle management. Practices can also offer telehealth services through the Remote Patient Care option and securely connect with patients via video or phone.

15. athenahealth

Athenahealth data exchange

Cost: Contact for quote
Best for: Clinic interoperability to enable collaboration across the organization

Athenahealth is one of the leading cloud-based solutions to show you financial and clinical insights for your healthcare organization. With their data-driven approach that works towards improving patient outcomes and business results, you have one portal built with billing and patient engagement capabilities.

16. Medesk

Medesk calendar and report

Image Credit: Medesk

Cost: Contact for quote
Best for: Running video consultations to communicate with your patients in different parts of the world

Medesk is a practice management solution that allows you to manage your clinic from anywhere and stay in touch with your colleagues online. You can also choose from 40 different templates to prepare detailed analytics reports to track your practice’s performance.

Offer Patients a Seamless, Modern Patient Experience with NexHealth

When you deliver an exemplary patient experience it will reflect in your online reputation, positively impacting your practice’s growth. More than this, it will ensure that these patients keep coming back, allowing you to develop a relationship with patients and build customer loyalty.


Schedule a demo with NexHealth today to see how you can provide your patients with an end-to-end digital experience that acquires, retains, and converts more patients.

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